Shipping Policy
We want to get your order to you as quickly and affordably as possible. Here is everything you need to know about shipping.
Standard Shipping
Free on every US order • other countries free over a threshold
Where We Ship
United States, Netherlands, United Kingdom & Australia
Shipping Methods & Rates
We ship every order by standard shipping. US shipping is free on every order. For other countries, shipping is free once your order crosses the free-shipping threshold for your currency, with a small flat rate below it. Your exact shipping cost is shown at checkout in your local currency.
| Currency | Free over | Flat rate below |
|---|---|---|
| USD | Every order | — |
| EUR | 50,00 € | 5,95 € |
| GBP | £45.00 | £4.95 |
| CAD | $70.00 | $9.95 |
| AUD | $99.00 | $14.95 |
| SEK | 500,00 kr | 59,00 kr |
| PLN | 200,00 zł | 25,00 zł |
Standard delivery to the United States, Netherlands, United Kingdom and Australia usually takes 5–7 business days after dispatch. These are estimates, not guarantees; final timing appears at checkout.
Order Processing Time
Orders are processed on business days (Monday through Friday, excluding holidays). Orders placed late in the day are processed on the following business day.
During peak seasons and promotional events, processing times may extend by an additional 1-2 business days. We will notify you by email if any significant delays are expected.
Where We Ship
United States, Netherlands, United Kingdom & Australia
We ship to addresses in the United States, the Netherlands, the United Kingdom, and Australia. Prices and shipping are shown at checkout in your selected currency.
Within the United States we ship to the contiguous states and Washington, D.C. We can't ship to Alaska, Hawaii, or US territories (such as Puerto Rico, Guam or the US Virgin Islands).
Shipping is calculated at checkout based on your order total and currency. Any import duties or taxes that may apply are determined by your local customs authority.
Order Tracking
Track Your Order
Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package in real time.
Tracking information may take up to 24 hours to become active after you receive the shipping confirmation email. If your tracking number does not work after 48 hours, please contact our support team.
Need a direct tracking page? Use Track My Order. Track My Order
Shipping Damage & Lost Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, send a replacement at no additional cost.
Questions?
If you have any questions about shipping, please don't hesitate to contact our support team. We're happy to help. contact our support team